Going from two bedrooms and a single bathroom to four bedrooms and two bathrooms was an exciting move forward for Mary and her partner. “The main goal besides increasing the value of our home with our loft was to give us more space,” she explains. “It was just a little bit cramped here with two of us here having varying hobbies and no space to do them in.”
She also has two sisters in Sussex who enjoy visiting her in London: “My sisters like to come up to go to the theater and art exhibitions and I didn't really have anywhere very comfortable for them to sleep – so this was important for my extended family, too.”
After asking a local estate agent to recommend a loft conversion company, Mary looked at the Landmark website and was also impressed by the fact that she had already noticed Landmark banners at several other properties in her local area. Not to mention the professional and polite manner of the Landmark design consultant who visited her to discuss the potential project.
“I just liked his whole approach – he was quite friendly but wasn't pushy,” she says. “He simply explained how the loft conversion would work and left me with lots of information to consider myself and ponder. I think I opted for Landmark ultimately because I felt I trusted them – it really felt right for me.”
Mary then met the Landmark architect who advised on the best way to maximise the extra space, light and ventilation that the new additional rooms would achieve. “That was great; being able to envisage what could be done with the space and hammer out the best ideas,” she continues.
Subsequently, Mary met Landmark Lofts Design Consultants several more times to discuss the project and the architect was followed by engineers and the surveyors.
“It was a very, very thorough process throughout,” recalls Mary. “And it was really interesting, too – they did laser surveys from both outside and inside my house to ensure everything was fine.”
During the building process, Mary appreciated that the construction work was being completed from outside her home, causing minimal disruption and few interruptions to her daily life. “I didn't have any real contact with the building team, except if they wanted to come in and use the bathroom,” she reveals. “So they’d just keep me updated about progress each day.”
Soon, the plasterers, decorators and electricians were all drafted in at the same time to minimize the duration of the works and get everything ready for Mary to begin enjoying her new space.
Throughout the project, Mary reports that the contact she had with Landmark colleagues in the office was overall...
"...a positive experience."
So, was Mary happy with the final outcome? “Yeah, it does look good now,” she smiles. “I've got all the carpets down and everything looks great. I'm really pleased with it.”
Mary’s sisters are equally excited. “They know they can come and both stay with us comfortably now,” she adds.
She feels that the loft is an integral part of her home rather than ‘just two rooms up there’. “We’re going to make one of them a hobby room because we never really had enough space previously. It means we have room for my partner to do his music thing, while I’m doing my painting because our study was never really big enough for either of those activities. So that is definitely one of the big advantages for us.”
Mary’s friends have been suitably impressed by the new loft space.
“My girlfriends have been to visit us at different times and the reaction has been similar: ‘wow’ and ‘lovely’ among the most common descriptions."
And how has the SW18 property’s value increased, thanks to the substantial extra space? Mary now plans to ask an estate agency to re-value the property but is hoping it will increase its potential selling price by around £100,000.
Finally, would Mary recommend Landmark Lofts to others in a similar situation?
“Yes, I definitely would because they certainly have looked after me ... The company was really prompt in dealing with everything. In addition, everyone was very pleasant throughout the entire process."
Landmark Lofts is part of the Landmark Group - the only group in London specialising in the project management of loft conversions, extensions and refurbishments to include a Chartered Building Company (CIOB), Chartered Architectural Practice (RIBA) and to be regulated by the Royal Institution of Chartered Surveyors (RICS). The Landmark Group specialises in the project management of loft conversions, extensions and refurbishments.